Reviews
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helping us improve
We prefer it if you can provide your feedback directly to us at the hotel because that way we can say THANK YOU personally ... or react straight away if there is a problem. Online feedback is okay too – we know that this is the only way we can keep on improving. And that is our stated goal.
A good reputation is more valuable than money.
– Publilius Syrus
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4.9
/5
total
Unknown
,
25. January 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Wonderful hotel in a great location, just opposite the ski hire shop and the gondola to middle station. Great little apres ski bar opposite too. The breakfast buffet was extensive and delicious and we ate in the hotel restaurant one night too and this was also good - if a little quiet. The staff were all friendly and helpful, especially Dimi in the bar. The spa was clean and lovely and a wonderful addition. One word of warning for British guests - most guests in the spa don't wear anything, which I expected, however, I was a little shocked to find a naked man swimming around in the outdoor pool well outside the 16+ spa area.
Wonderful hotel in a great location, just opposite the ski hire shop and the gondola to middle station. Great little apres ski bar opposite too. The breakfast buffet was extensive and delicious and we ate in the hotel restaurant one night too and this was also good - if a little quiet. The staff were all friendly and helpful, especially Dimi in the bar. The spa was clean and lovely and a wonderful addition. One word of warning for British guests - most guests in the spa don't wear anything, which I expected, however, I was a little shocked to find a naked man swimming around in the outdoor pool well outside the 16+ spa area.
4.7
/5
total
Holifield
,
13. January 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Excellent overall. Lovely team from housekeeping to wellness. We didn’t take half board, and maybe should have. I thought there would be an alternative lighter evening bar menu.
Excellent overall. Lovely team from housekeeping to wellness. We didn’t take half board, and maybe should have. I thought there would be an alternative lighter evening bar menu.
4.7
/5
total
Jenny
,
08. January 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
We really loved our stay. Pepsis more hanging space for wet ski jackets in the room
We really loved our stay. Pepsis more hanging space for wet ski jackets in the room
4.5
/5
total
Andrey Georgiev
,
06. January 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
I was with my kids.There is not enough food for kids.
I was with my kids.There is not enough food for kids.
4.6
/5
total
Martina Pavolová
,
03. January 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Everything was great. Only the New Years Eve were the restaurant manager wasnt very friendly. The manager problem was the fact we were lauder. Of course, it was the New Years Eve and we would love to go have fun in the bat, yet the food took really long to be served. That can be understood, but tables with small kids were supposed to be served ahead.
Everything was great. Only the New Years Eve were the restaurant manager wasnt very friendly. The manager problem was the fact we were lauder. Of course, it was the New Years Eve and we would love to go have fun in the bat, yet the food took really long to be served. That can be understood, but tables with small kids were supposed to be served ahead.
