Reviews
Guest comments & opinions
Guest feedback
helping us improve
We prefer it if you can provide your feedback directly to us at the hotel because that way we can say THANK YOU personally ... or react straight away if there is a problem. Online feedback is okay too – we know that this is the only way we can keep on improving. And that is our stated goal.
A good reputation is more valuable than money.
– Publilius Syrus
Page
of
4.2
/5
total
Zdenek
,
29. December 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Excelent place, very close to lift. Very nice hotel surroundings and room amenities. Perfect wellness facilities. The room wasn't very warm and it wasn't possible to adjust the temperature.
Excelent place, very close to lift. Very nice hotel surroundings and room amenities. Perfect wellness facilities. The room wasn't very warm and it wasn't possible to adjust the temperature.
4.7
/5
total
Luuk Oosterbaan
,
29. December 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
as expected, not exceeded.
as expected, not exceeded.
4.9
/5
total
Unknown
,
24. December 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
The location was perfect! Very close to the skilift and close to cosy restaurants! The spa was also nice after a whole day of skiing!
The location was perfect! Very close to the skilift and close to cosy restaurants! The spa was also nice after a whole day of skiing!
4.8
/5
total
Martijn
,
24. December 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Toppppppppp
Toppppppppp
5.0
/5
total
Unknown
,
05. October 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Fantastic! Friendly staff who were very engaging and spoke excellent English. They helped us determine what adventures we would have for the day and helped make us feel welcome and comfortable. Great stay and we will be back!
Answer:
Dear guest, Thank you very much for your fantastic feedback and excellent ratings in all areas. We are delighted that you enjoyed your stay and were so satisfied with the location, cleanliness, reception, room and restaurant area, as well as our Move & Relax area. The fact that you rate our team and the entire experience so highly is a great compliment for us and motivates us to maintain this standard. We hope to welcome you back soon. Sunny greetings from Hopfgarten, Marion Brähler Guest Relations
Fantastic! Friendly staff who were very engaging and spoke excellent English. They helped us determine what adventures we would have for the day and helped make us feel welcome and comfortable. Great stay and we will be back!
Answer:
Dear guest, Thank you very much for your fantastic feedback and excellent ratings in all areas. We are delighted that you enjoyed your stay and were so satisfied with the location, cleanliness, reception, room and restaurant area, as well as our Move & Relax area. The fact that you rate our team and the entire experience so highly is a great compliment for us and motivates us to maintain this standard. We hope to welcome you back soon. Sunny greetings from Hopfgarten, Marion Brähler Guest Relations
