Reviews
Guest comments & opinions
Guest feedback
helping us improve
We prefer it if you can provide your feedback directly to us at the hotel because that way we can say THANK YOU personally ... or react straight away if there is a problem. Online feedback is okay too – we know that this is the only way we can keep on improving. And that is our stated goal.
A good reputation is more valuable than money.
– Publilius Syrus
Page
of
4.9
/5
total
Marek
,
31. May 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Quality of breakfast and variety of meal could be better. Please consider adding more farmer/organic/local food during the breakfast. Freshly prepared pancakes/crepes would be better than the ones you offer at the moment. When it comes to dinner, I would focus on main courses - quite a significant difference between what is available every night. Some options are tasteful and nicely served. Some are missing the 4 star superior hotel glance and food plating. Overall, the hotel services are at very good level, welness area and e-bikes from the nearby Intersport are also great.
Quality of breakfast and variety of meal could be better. Please consider adding more farmer/organic/local food during the breakfast. Freshly prepared pancakes/crepes would be better than the ones you offer at the moment. When it comes to dinner, I would focus on main courses - quite a significant difference between what is available every night. Some options are tasteful and nicely served. Some are missing the 4 star superior hotel glance and food plating. Overall, the hotel services are at very good level, welness area and e-bikes from the nearby Intersport are also great.
4.5
/5
total
Unknown
,
28. May 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
There was no minibar or fridge in the room. Also no ironing board and iron.
There was no minibar or fridge in the room. Also no ironing board and iron.
4.7
/5
total
TomB
,
22. May 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Review:
Nice ressort. All good.
Nice ressort. All good.
4.6
/5
total
Unknown
,
21. May 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Location is beautiful.
Answer:
Dear Guest, thanks for your feedback. We are very pleased that you enjoyed your stay with us! See you soon and sporty greetings Rafael Astner - Guest Relation Manager
Location is beautiful.
Answer:
Dear Guest, thanks for your feedback. We are very pleased that you enjoyed your stay with us! See you soon and sporty greetings Rafael Astner - Guest Relation Manager
4.6
/5
total
Unknown
,
21. May 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
It was cool.
Answer:
Lieber Gast, vielen Dank für das tolle Feedback! Schön, dass es Ihnen so gut bei uns gefallen hat und Sie einen angenehmen Aufenthalt verbracht haben. Bis bald und sportliche Grüße aus Hopfgarten Rafael Astner - Guest Relation Manager
It was cool.
Answer:
Lieber Gast, vielen Dank für das tolle Feedback! Schön, dass es Ihnen so gut bei uns gefallen hat und Sie einen angenehmen Aufenthalt verbracht haben. Bis bald und sportliche Grüße aus Hopfgarten Rafael Astner - Guest Relation Manager
