Reviews
Guest comments & opinions

Guest feedback
helping us improve
We prefer it if you can provide your feedback directly to us at the hotel because that way we can say THANK YOU personally ... or react straight away if there is a problem. Online feedback is okay too – we know that this is the only way we can keep on improving. And that is our stated goal.
A good reputation is more valuable than money.
– Publilius Syrus
Page
of
4.5
/5
total
Unknown
,
28. May 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
There was no minibar or fridge in the room. Also no ironing board and iron.
Answer:
Dear guest, Thanks a lot for your feedback! There is no minibar in our rooms, but you're very welcome to use our Maxibar with chilled drinks, located in the stairwell – it's available to all our guests. For safety reasons, we don't provide irons or ironing boards in the rooms. However, we do offer a professional laundry and ironing service in-house. Just let us know next time, and we'll be happy to help. We hope you still had a pleasant stay with us and would love to welcome you again soon. Warm Regards Jasmin Achorner Direktionsassistentin
There was no minibar or fridge in the room. Also no ironing board and iron.
Answer:
Dear guest, Thanks a lot for your feedback! There is no minibar in our rooms, but you're very welcome to use our Maxibar with chilled drinks, located in the stairwell – it's available to all our guests. For safety reasons, we don't provide irons or ironing boards in the rooms. However, we do offer a professional laundry and ironing service in-house. Just let us know next time, and we'll be happy to help. We hope you still had a pleasant stay with us and would love to welcome you again soon. Warm Regards Jasmin Achorner Direktionsassistentin
4.7
/5
total
TomB
,
22. May 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Review:
Nice ressort. All good.
Answer:
Dear guest, Thank you so much for your kind review! We’re really happy to hear that you enjoyed your stay and that everything was to your liking. We’d love to welcome you back again soon! Warm regards Jasmin Achorner Assistant of the hotel manager
Nice ressort. All good.
Answer:
Dear guest, Thank you so much for your kind review! We’re really happy to hear that you enjoyed your stay and that everything was to your liking. We’d love to welcome you back again soon! Warm regards Jasmin Achorner Assistant of the hotel manager
4.6
/5
total
Unknown
,
21. May 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Location is beautiful.
Answer:
Dear Guest, thanks for your feedback. We are very pleased that you enjoyed your stay with us! See you soon and sporty greetings Rafael Astner - Guest Relation Manager
Location is beautiful.
Answer:
Dear Guest, thanks for your feedback. We are very pleased that you enjoyed your stay with us! See you soon and sporty greetings Rafael Astner - Guest Relation Manager
4.6
/5
total
Unknown
,
21. May 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
It was cool.
Answer:
Lieber Gast, vielen Dank für das tolle Feedback! Schön, dass es Ihnen so gut bei uns gefallen hat und Sie einen angenehmen Aufenthalt verbracht haben. Bis bald und sportliche Grüße aus Hopfgarten Rafael Astner - Guest Relation Manager
It was cool.
Answer:
Lieber Gast, vielen Dank für das tolle Feedback! Schön, dass es Ihnen so gut bei uns gefallen hat und Sie einen angenehmen Aufenthalt verbracht haben. Bis bald und sportliche Grüße aus Hopfgarten Rafael Astner - Guest Relation Manager
4.8
/5
total
Unknown
,
21. May 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Review:
Was a good meeting location, didn't have time to look at anything but restaurant and room though.
Answer:
Dear Guest, thank you very much for your great feedback. We are very happy to hear, that you enjoyed our meeting facilities. We would be very pleased to convince you with the remaining amenities as well. Sporty greetings Rafael Astner - Guest Relation Manager
Was a good meeting location, didn't have time to look at anything but restaurant and room though.
Answer:
Dear Guest, thank you very much for your great feedback. We are very happy to hear, that you enjoyed our meeting facilities. We would be very pleased to convince you with the remaining amenities as well. Sporty greetings Rafael Astner - Guest Relation Manager